AI-Powered Internal Chatbot
for Banks & NBFCs
Streamline internal processes, improve employee productivity, and ensure regulatory
compliance with our enterprise-grade Gen AI assistant built specifically for the BFSI
ecosystem.
Trusted by leading financial institutions
Enterprise Gen AI Chatbot for Internal
Banking Operations
Our Gen AI internal chatbot for banks and NBFCs is designed to streamline internal processes, improve
employee productivity, and ensure regulatory compliance across the organization. Built specifically for the BFSI
ecosystem, this AI assistant provides secure, role-based access to policies, SOPs, operational knowledge, and
internal systems.
Intelligent AI Interface
Single intelligent interface for employees, reducing dependency on manual support functions.
Streamlined Operations
Improve employee productivity and streamline internal processes across the organization.
Regulatory Compliance
Maintain strict governance, auditability, and data privacy for regulated banking environments.
Role-Based Access
Secure, role-based access to policies, SOPs, operational knowledge, and internal systems.
Everything Your Bank Needs in
One Platform
Purpose-built modules designed for the unique requirements of banks and NBFCs, ensuring
complete coverage of internal operations.
Role-Based Access Control
Enforce strict RBAC ensuring employees only receive information relevant to their designation, department, and authorization level.
KEY CAPABILITIES
- Role-aware response generation
- Department & branch-level access control
- Authorization-based content visibility
- Complete audit trail of queries
Employee Self-Service
Empower staff to independently access HR-related information without raising tickets. A 24×7 HR assistant answering leave, payroll, and policy queries.
KEY CAPABILITIES
- Leave balance & leave policy queries
- Payslip and salary structure explanations
- HR policies, code of conduct & benefits
- Attendance, shift & holiday calendar
Policy & Compliance Assistant
Convert RBI, NHB, SEBI circulars and internal SOPs into simple, contextual responses. Ensure staff always refer to the latest policy version.
KEY CAPABILITIES
- RBI & regulatory circular interpretation
- Internal policy clarification
- SOP step-by-step guidance
- Effective date & version control
Banking Operations Assistant
Real-time guidance on daily banking processes ensuring standardized execution of operations across all branches.
KEY CAPABILITIES
- Account opening & KYC procedures
- NEFT, RTGS, IMPS operations
- Dispute & chargeback handling
- Branch escalation workflows
Credit & Loan Processing
Instant access to lending policies, eligibility rules, and documentation requirements for credit officers.
KEY CAPABILITIES
- Product-wise eligibility criteria
- FOIR, LTV & income calculation logic
- Document checklist by loan type
- Credit policy validation
IT Helpdesk Automation
Automate routine IT and system-related support queries, acting as a virtual IT helpdesk.
KEY CAPABILITIES
- Password reset & access guidance
- VPN & network issue support
- Core Banking System error explanations
- Software & application SOPs
Enterprise Knowledge Discovery
Transform scattered organizational knowledge into a single intelligent search interface with contextual, source-linked answers.
KEY CAPABILITIES
- Unified search across internal repositories
- Contextual document retrieval
- Source-linked responses
- Faster knowledge access
Audit Readiness Assistant
Faster and more structured audit preparation with AI-driven guidance for internal, statutory, and regulatory audits.
KEY CAPABILITIES
- Audit checklist generation
- Evidence requirement guidance
- Policy mapping for audit points
- Deviation explanation drafts
Management Insights
Enable leadership to gain quick insights without diving into complex reports. AI summarizes MIS and performance metrics.
KEY CAPABILITIES
- Branch & department performance summaries
- MIS explanation in natural language
- Policy impact analysis
- Exception summaries
Training & Onboarding
A digital learning companion for new and existing employees supporting continuous learning and accelerated onboarding.
KEY CAPABILITIES
- Product & process training
- Scenario-based Q&A
- New employee onboarding support
- Continuous learning assistance
Security & Privacy
Banking-grade security architecture meeting BFSI regulatory standards with on-premise or private cloud deployment options.
KEY CAPABILITIES
- On-premise / private cloud deployment
- Data masking & encryption
- Full audit logs
- Zero data leakage architecture
Built for
BFSI Compliance
Our platform is designed with banking-grade security architecture to meet stringent BFSI regulatory standards. Complete control over data and AI behavior with enterprise-class privacy protections.
On-Premise Deployment
Deploy within your own infrastructure or private cloud for complete data sovereignty.
End-to-End Encryption
All data encrypted at rest and in transit using banking-grade encryption protocols.
Complete Audit Logs
Every interaction is logged, traceable, and ready for regulatory audits.
Data Masking
Sensitive information is automatically masked to prevent unauthorized exposure.
Role-Based Access
Granular permissions ensure users only access what they're authorized to see.
Zero Data Leakage
Air-gapped architecture prevents any data from leaving your secure environment.
Ready to Transform Your Internal Operations?
Join leading banks and NBFCs who have streamlined their operations with our
AI-powered internal chatbot. Schedule a personalized demo today.
Schedule a Demo
See the platform in action with a personalized walkthrough from our experts.
Book DemoTalk to Sales
Have questions? Our sales team is ready to help you find the right solution.
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