Maintenance (CMMS) · ARC ERP

Maximize Uptime. Eliminate Breakdowns.

Preventive, reactive & predictive maintenance with checklists, work orders, spares & equipment history.

Manufacturing plants report 18% OEE uplift in 6 months.

ARC ERP Financial Accounting

Why manufacturers choose ARC ERP Maintenance (CMMS)

Outcomes you can measure in the first quarter.

40% Fewer Breakdowns

Schedule-based PM with mobile checklists.

MTTR Down by Half

Instant work-order dispatch & spare availability.

Asset ROI Tracking

Lifecycle cost, MTBF & criticality dashboards.

Maintenance is no longer a cost centre — it is a competitive weapon

For a generation, Indian manufacturers treated maintenance as a necessary evil. The maintenance manager was the person you called at midnight when the line stopped, judged on how quickly he could get it running again. Today, in a Chennai industrial landscape where customers like Hyundai, Renault-Nissan, Royal Enfield, Saint-Gobain and Foxconn demand 99% schedule adherence, that view is suicide. A single hour of unplanned downtime on a critical line can wipe out a week’s profit. The factories that win are the ones that have moved from reactive firefighting to planned preventive maintenance, and now to predictive, condition-based maintenance powered by IoT and analytics.

ARC ERP’s Maintenance and CMMS module exists to make that journey practical for Indian manufacturers. It is built to be a true alternative to SAP PM and Salesforce Field Service — without the licensing weight, the implementation timeline, or the foreign consultants. Every feature is shaped by what we have seen working at customer plants in Sriperumbudur, Oragadam, Hosur and Coimbatore.

The seven building blocks of modern maintenance

Equipment Registry — your single source of asset truth

Everything starts with knowing what you own. The equipment registry holds every asset that matters, organised in a parent-child hierarchy: Plant → Line → Machine → Component → Sub-component. Each asset carries its specifications, OEM, year of installation, warranty, criticality classification, location, custodian, and a complete maintenance history. A four-tab register dialog captures General details, Technical Specifications, Maintenance plan linkages, and Documents (manuals, drawings, spares lists, calibration certificates). Health monitoring percentages, MTBF and MTTR are computed and updated automatically from work-order data. Criticality is colour-coded — A, B, C — so the planner instantly sees where to focus.

Preventive Maintenance — turn breakdowns into a planned event

The PM module supports time-based (every 90 days), meter-based (every 2,000 running hours, every 50,000 strokes), and condition-based (vibration above 4.5 mm/s, temperature above 75°C) maintenance. Each PM is anchored to a maintenance plan with a checklist template, estimated duration, required spares, required skills, and expected downtime window. The schedule view is calendar-based and drag-friendly, allowing the planner to balance load across technicians and across machines. Overdue PMs are escalated visually and through email/WhatsApp alerts. PM compliance percentage is one of the headline KPIs on the maintenance dashboard.

Reactive Maintenance — when things still go wrong

No matter how good your PM is, breakdowns happen. The Reactive Maintenance screen lets any operator raise a breakdown report from a tablet on the line, capturing time of failure, machine, observed symptom, and a photo. The system classifies the failure type (mechanical, electrical, hydraulic, pneumatic, software, other), assigns severity (line-stop, partial-stop, quality-affecting, no-impact), and routes it to the right technician based on skill and shift. A six-step workflow — Reported, Acknowledged, Diagnosis, Repair, Verification, Closed — keeps everyone aligned. Root cause analysis is mandatory at closure for category-A failures, feeding back into the PM plan so that the same failure is less likely to recur.

Work Orders — the unit of execution

Whether the work is preventive, corrective or predictive, it is executed through a unified Work Order. Each WO carries the asset, the type of work, the priority, the assigned technician, the required spares (which are reserved against stores stock), the estimated and actual hours, the cost, and the closing notes. Mobile-friendly screens let the technician update progress, attach photos, capture meter readings and consume spares — all from the shop floor, without paperwork. Supervisors get a live Kanban view of work in progress, queued and overdue.

Checklists — institutional knowledge captured

Inspection templates standardise what needs to be checked during a PM or after a repair. Each task is one of three types — Check (yes/no/NA), Measure (numeric with min-max specification range and unit), or Observe (free-text observation with photo). Templates can be cloned, versioned and approved, ensuring that the technique your most experienced engineer uses to inspect a critical pump is the same technique used by every technician across the group. This is the kind of knowledge transfer that survives retirements and resignations.

Spare Parts — MRO inventory as a strategic asset

Maintenance, Repair and Operations inventory is its own discipline. The spare parts register tracks every spare with its asset linkage, current stock, reorder point, maximum, lead time, alternative spares, suppliers, and last consumption rate. Critical spares for A-class assets are flagged separately, with their own dashboards and stricter reorder controls. Stock valuation, slow-moving analysis and dead stock identification feed the CFO’s working capital review. Integration with the procurement module means a stock-out on a spare automatically triggers a purchase requisition with the right urgency.

Maintenance Dashboard — the KPI cockpit

The dashboard is built around the metrics that matter to a plant head and a CXO: Overall Equipment Effectiveness (OEE), Mean Time Between Failures (MTBF), Mean Time To Repair (MTTR), PM compliance percentage, uptime percentage, work-order backlog, and cost per produced unit. Trend charts show downtime patterns over time; a Pareto chart of equipment downtime focuses improvement effort on the 20% of assets causing 80% of the loss; a work-order mix pie shows the balance of preventive versus reactive work; technician performance dashboards keep the team accountable.

Industry-grade reliability practices, made approachable

Related: Sales & CRM module — ARC ERP

ARC ERP brings world-class reliability methodologies into the daily life of an Indian manufacturer without requiring a PhD in reliability engineering. Reliability Centred Maintenance (RCM) principles guide PM plan creation. Failure Mode and Effects Analysis (FMEA) documents are linked to assets and feed checklists. Total Productive Maintenance (TPM) practices like autonomous maintenance by operators, focused improvement teams, and early equipment management are supported through dedicated screens. For pharmaceutical and food customers in Chennai with cGMP requirements, calibration management with full audit trail is included.

Related: Purchase & Procurement module — ARC ERP

The Maintenance module integrates seamlessly with the Digital Twin module. IoT sensor data — vibration, temperature, current, pressure — flows in real time, ML models flag anomalies and predict remaining useful life, and predictions automatically generate work orders before failure occurs. This is the leap from preventive (calendar-based) to predictive (data-based) maintenance. For a CXO, this leap typically translates into a 25-40% reduction in unplanned downtime and a 15-25% reduction in maintenance cost over 18 months.

Mobile-first, shop floor-native

Related: Inventory & Warehouse module — ARC ERP

Maintenance work happens on the shop floor, not at a desk. Every screen in this module is designed mobile-first, optimised for technicians using tablets or rugged phones in noisy, oily environments. QR codes on assets allow instant work order creation by scanning. Voice-to-text speeds up observation capture in the local language. Offline mode lets technicians work in network-poor areas of the plant — common in basement utility rooms or large fabrication sheds — and sync when they return to coverage.

Outcomes our customers report

  • Unplanned downtime reduced by 30 to 50% within 12 months.
  • OEE improvement of 8 to 15 percentage points across critical lines.
  • Maintenance cost as a percentage of replacement asset value (MC/RAV) reduced by 20 to 30%.
  • PM compliance lifted from 60-70% to consistently above 95%.
  • MRO inventory reduced by 15 to 25% with simultaneous improvement in spare availability.
  • Audit and customer-quality-system requirements (IATF 16949, TS 16949, ISO 9001) met without manual paperwork..

Why ARC ERP for maintenance

There are global CMMS products and there are accounting systems with maintenance bolted on. ARC ERP is neither. It is a manufacturing-first ERP where maintenance is a peer module to production, finance and inventory — sharing the same data, the same workflows and the same UX. As one of the dedicated manufacturing ERP software development companies in Chennai, we have walked through too many factory floors to build an academic CMMS. Our maintenance module is rooted in the realities of Indian shop floors: imperfect documentation, multilingual teams, unreliable power, ageing machinery, and customers who do not accept excuses.

If your maintenance team still works on paper job cards and your CFO has no idea what maintenance actually costs per machine per month, ARC ERP’s Maintenance module is the upgrade your operation has been waiting for.

Frequently Asked Questions

Answers from our Chennai-based ARC ERP implementation team.

Yes. ARC ERP includes a complete Computerised Maintenance Management System (CMMS) with equipment registry, preventive maintenance scheduling, reactive work orders, checklists and spare parts management.

Yes — when combined with the Digital Twin module, ARC ERP uses live IoT sensor data and ML-based anomaly detection to predict failures before they happen.

Yes. Technicians can receive work orders, complete checklists and update job status from any mobile device.

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See how ARC ERP fits your manufacturing operation. Free 30-minute consultation with our Chennai-based ERP specialists.

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